Confirmed Service Customer
My truck was towed over, on a Thursday morning at 10am. Called on Friday for status said there was only 1 person that works on diesel engines, call back tomorrow, Saturday no phone call, Monday called no return call, went over Monday night truck was in same place, with window down, and unlocked, turns out it was unlocked the whole time it was sitting on the lot , Tuesday went over in the morning, still has not been looked at. Asked for keys , called tow truck, and had it towed to Bill Clark automotive and they had it fixed in 3 hours. Understand being busy to a point, but truck unlocked and window down, you dont care about clients.
Monica T.
OXNARD,
CA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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